Yes, we provide wheelchair assistance free of charge. You just need to request it at least 48 hours prior to departure to make sure it is arranged for you throughout your journey.
Yes, you can take your cane/crutches/walker with you in the cabin, but your wheelchair will be carried in the hold. For safety reasons, our cabin crew will stow your mobility aid device in the overhead lockers during taxi, take-off and landing.
No, we will carry your wheelchair free of charge in addition to your checked baggage provided it is a standard-size wheelchair. Any modified or non-standard models of wheelchairs might require review prior to acceptance.
Yes. Visit the Manage My Booking option on the homepage of our website which has a list of features that allow you to retrieve and re-print your itineraries. You can process changes and cancellations to the itinerary as well as make special service ...
• Hand Luggage: 7kg depending on your reserved class. • Checked-In Baggage: 25kg depending on your reserved class. For more in-depth information please click here.